Frequently Asked Questions


What are FAQ's?
Browser requirements
Login Problems / Setting 'cookies'
How do I join the competition?
Joined the competition, but no email received
Forgotten your password?
Changing your password
Altering Contact Details (including email address)
Tipping future rounds
Forgot to tip

Q:What does FAQ stand for?
A:FAQ stands for Frequently Asked Question - You should check the FAQ first before asking anyone else, because hopefully it will contain the answers you are looking for.

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Q:Are there any special requirements for my web browser.
A:Yes, there are three.

1. The site is designed for version 7 browsers or better, so you should be using Firefox, Chrome, Edge or Internet Explorer 7 or higher.

2.You MUST have 'cookies' turned on, as the system relies on them to know who you are as you move from screen to screen after you have logged in.

3. You should have Java enabled (turned on), otherwise you might encounters some errors as you enter information into the competition.

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Q:Login problems / Setting 'cookies' - I am typing my ID and Password and keep just coming back to the login screen.
A:You need to have "cookies" turned on in your browser.
Different browsers turn these on in different places.

Instructions for Internet Explorer version 7, 8, 9, 10 or 11:
  • Click on the word "Tools" on your browser menu bar (or the "cog" icon in Internet Explorer 9 and above) and click on Internet Options.
  • Click on the Privacy tab and then click on the "Sites..." button in the "Settings" section.
  • Type in the address "tipping.lovemyfooty.com.au" click on the "Allow" button.
  • Click OK.
Instructions for Internet Explorer version 6 (with XP Service Pack 2):
  • Click on the word "Tools" on your browser menu bar and click on Internet Options.
  • Click on the Privacy tab and then click on the "Sites..." button in the "Settings" section.
  • Type in the address "tipping.lovemyfooty.com.au" click on the "Allow" button.
  • Click OK.
Instructions for Microsoft Edge:
  • Click on the "..." in the top right hand corner and then on "Settings".
  • Scroll down and then click on the "View Advanced Settings" button.
  • Scroll down to the "Cookies" section and select "Don"t block cookies".
Instructions for Mozilla Firefox:
  • Click on the "Open Menu" button (the one with three bars on it) in the top right hand corner and then on Options.
  • Click on the "Privacy & Security" menu item on the left, then scroll to the "Cookies and Site Data" section and click on the "Manage Permissions..." button.
  • Type in the address "tipping.lovemyfooty.com.au" click on the "Allow" button.
  • Click OK.
Instructions for Safari v10 or lower (on Macs):
  • Click on the "Safari" menu item in the top left hand corner and then click on "Preferences...".
  • Click on the Privacy tab.
  • Select the option to "Always allow" cookies.
  • Close the window.
Instructions for Safari v11 or higher (on Macs):
  • Click on the "Safari" menu item in the top left hand corner and then click on "Preferences...".
  • Click on the Privacy tab.
  • Un-select the option to "Prevent cross-site tracking".
  • Close the window.
Instructions for Safari (on a Windows device):
  • Click on the "Settings" cog in the top right hand corner and then click on "Preferences...".
  • Click on the Privacy tab.
  • Select the option to "Never" block cookies.
  • Close the window.
If you do the above then next time you try you should be able to log in.

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Q:How do I join the competition?
A:1. Select “Register” on the Home page.
2. Fill in the required details - please make sure your email address is correct.
3. You will be sent a confirmation email with your Tipper ID.

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Q:I’ve joined the competition, but haven’t received an email.
A:This is most likely because of one of two things.
1. When you joined the competition you were asked for your email address so what we could email you an initial password. If you haven’t received the email, it’s most likely you typed your email address incorrectly. Join again and be very careful with your typing! Don’t worry if your name appears twice in the Competition Ladder – We’ll remove the incorrect one within a couple of weeks.
2. Your email server could be having a bad day. We send the email as soon as you join, but sometimes there can be a (lengthy) delay before an email is delivered.

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Q:I’ve forgotten my password? Help!
A:1. Go to “Login” on the Home page.
2. Select “Forgotten your Password?” link halfway down the page.
3. You have two choices. If you have changed your password, we can show your prompt phrase to hopefully jog your memory. Otherwise we can email your password to you (but keep in mind that we'll send it to the email address that's in the database, so if that's incorrect you won't receive the email).

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Q:How do I change my password?
A:1. Click “My Details” on the Home page.
2. Click on the change password link at the top of the page.
3. Enter your old and new password and an optional prompt phrase in case of forgetfulness.

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Q:I need to change my contact details
A:Once you login, you can then click on "My Details" and change any details. Please remember that your correct contact details must be registered with us or you risk losing any prize you may win.

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Q:Can I tip future rounds?
A:Yes, you can. On the “Enter My Tips” page, the current round will be shown. You can use the round selector at the top of the screen to select a future round and can then enter tips for that round.

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Q:What happens if I forget to tip?
A:You will be awarded the default tips or score for the games that you missed. Details of these are available under "Rules".

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